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Learn how our secure delivery process works. Your items are delivered through our trusted delivery agent system to ensure safe and verified transactions.
Browse our catalog, add items to your cart, and complete checkout using your preferred payment method.
After checkout, you'll be prompted to enter your Roblox username and create a support ticket. This connects you with our delivery agent.
Our delivery agent will send you the delivery bot's Roblox username. Send a friend request to the bot from your Roblox account.
Wait for the delivery bot to accept your friend request. This usually happens within 10-15 minutes during business hours.
Once accepted, join the delivery bot's private server. The agent will provide the server link through your support ticket.
Meet the delivery bot in the private server and complete the in-game trade. Make sure your account allows trading.
Once items are delivered, the agent closes the ticket. You'll receive a confirmation email with your order details.
Important: Before your items can be delivered, please ensure your Roblox account meets these requirements:
Your Roblox account must have trading enabled in privacy settings
Make sure you can receive friend requests from everyone or message our agent your privacy settings
Some games require age verification or specific account age to trade
Ensure your account is not restricted from trading due to moderation actions
Some Roblox games have specific trading requirements. Please check if your game has any of these:
Our delivery agent will inform you of any specific requirements for your order.
10-15 minutes
Most orders are completed within 10-15 minutes during business hours when your account meets all requirements.
Up to 1 hour
During peak times or sales events, delivery may take up to 1 hour. We'll keep you updated through your ticket.
You'll receive a confirmation email once your order is fulfilled with all transaction details.
Your support ticket will be marked as fulfilled and closed automatically.
Check your Roblox inventory to confirm all purchased items have been received.
If you experience any issues after your order has been fulfilled, please contact our support team through the normal support channels:
Available on our website
support@bloxultra.com
Please include your order ID, Roblox username, and a description of the issue for faster resolution.
Our agent-assisted delivery system ensures every transaction is verified and secure. Your items are delivered directly to your Roblox account through our trusted delivery bots.